{"id":4542,"date":"2024-08-20T09:50:28","date_gmt":"2024-08-20T09:50:28","guid":{"rendered":"https:\/\/play.es\/orders-and-payments\/"},"modified":"2024-11-12T11:42:25","modified_gmt":"2024-11-12T11:42:25","slug":"orders-and-payments","status":"publish","type":"page","link":"https:\/\/play.es\/en\/orders-and-payments\/","title":{"rendered":"Orders and payments"},"content":{"rendered":"\n

Orders<\/strong><\/h2>\n\n
    \n
  1. How to place an order<\/strong>:\n
      \n
    • Browse our online store and add the products you want to the shopping cart.<\/li>\n\n\n\n
    • Once all the items have been selected, proceed to the checkout page.<\/li>\n\n\n\n
    • Fill in your personal and shipping details.<\/li>\n\n\n\n
    • Review your order and confirm the purchase.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
    • Order confirmation<\/strong>:\n
        \n
      • You will receive a confirmation email with the details of your order.<\/li>\n\n\n\n
      • You can check the status of your order in the “My Account” section.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
      • Modification or cancellation<\/strong>:\n
          \n
        • To modify or cancel an order, please contact our customer service department within 24 hours of placing the order.<\/li>\n\n\n\n
        • If your order has already been processed, it will not be possible to make modifications or cancellations.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n

          Payments<\/strong><\/h2>\n\n
            \n
          1. Payment methods<\/strong>:\n
              \n
            • We accept all major credit and debit cards (Visa, MasterCard).<\/li>\n\n\n\n
            • You can also pay via PayPal.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
            • Payment security<\/strong>:\n
                \n
              • We use SSL encryption technology to ensure that your personal and payment information is secure.<\/li>\n\n\n\n
              • We do not store your credit card details on our servers.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
              • Facturaci\u00f3n<\/strong>:\n
                  \n
                • Once your order is confirmed, you will receive an electronic invoice in your email.<\/li>\n\n\n\n
                • If you need a paper invoice or have any questions about billing, please contact us.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
                • Payment issues<\/strong>:\n
                    \n
                  • If you encounter any problems when making the payment, check that the details entered are correct and that your card is enabled for online purchases.<\/li>\n\n\n\n
                  • For any inconvenience, our customer service team is available to assist you.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n

                    Refund Policy<\/strong><\/h2>\n\n
                      \n
                    1. Reembolsos<\/strong>:\n
                        \n
                      • If you wish to return a product, please review our return policy and follow the steps provided.<\/li>\n\n\n\n
                      • Once the return is approved, the refund will be processed to the same payment method used for the purchase.<\/li>\n\n\n\n
                      • Refund times may vary depending on the payment method and bank.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
                      • Consultation and Assistance<\/strong>:\n
                          \n
                        • For any queries related to orders and payments, please contact our customer service team through the contact form on our website or by calling +34 93 864 80 27.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

                          Orders Payments Refund Policy<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4542","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nOrders and payments - Play<\/title>\n<meta name=\"description\" content=\"Information about orders and payments on Casualplay: secure payment methods, refund policy and assistance to modify or cancel your orders easily.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/play.es\/en\/orders-and-payments\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Orders and payments - Play\" \/>\n<meta property=\"og:description\" content=\"Information about orders and payments on Casualplay: secure payment methods, refund policy and assistance to modify or cancel your orders easily.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/play.es\/en\/orders-and-payments\/\" \/>\n<meta property=\"og:site_name\" content=\"Play\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-12T11:42:25+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/play.es\/en\/orders-and-payments\/\",\"url\":\"https:\/\/play.es\/en\/orders-and-payments\/\",\"name\":\"Orders and payments - 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